Yes, it is getting colder, but this isn't about the weather.
Lately, SBC phone and internet company has been offering a bundle package of local and long distance phone service, along with DSL internet, and Satellite TV. My wife figured it out and we would save about $40 a month. For that we could finally get the cell phone everyone says that we need. No brainer right! Wrong.
She called today and was told that since we already have Dishnetwork Satellite we wouldn't be "new" customers. Already being with SBC for local and long distance wasn't a problem, but it is a joint venture between Dishnetwork and SBC. Even after threatening to switch to cable or DirecTV the guy didn't budge. She even hinted at maybe letting us have a Digital Video Recorder for free. No such luck. The representative basically said there are no existing promotions for current customers.
I say we go ahead and switch to Digital Cable. Sure I'd have to learn the channels all over again, but I've got a college degree and could figure it out. Maybe they would give me a DVR in their package.
The representative said we would have to be away from DISHNetwork for 6 months before we could sign up for a bundle package. Maybe switch local and long distance, keep Netzero internet, and call up DirecTV or Charter Cable.
Any suggestions? Comments?
5 comments:
That's ridiculous. Call DirecTV. I bet they'll give you a new customer DVR deal. We got all our stuff free from DISH
And then they want to know why they can't keep customers.
Here's your answer, SBC dunderheads: It's because you take us for granted!
Reply to pigs: Hacks me off that they don't do much for current customers.
reply to ms.: May be time to make wholesale changes so to speak.
Comcast has bundle packages and I bet they are just as inexpensive. Switch everything- phone, cable and internet- I bet when you call SBC it might get more a reaction
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